Aviva Canada announced on Sept. 4 the launch of its Global Corporate and Specialty (GCS) team, which offers custom insurance solutions Canadian large corporate and commercial companies doing business in Canada and the United States.

"In today's insurance market, large corporate and commercial companies often struggle to find innovative and flexible insurance and risk management solutions to meet their unique needs," says John Mattioli, Executive Director of GCS at Aviva Canada. "GCS provides truly client-centric service by leveraging an integrated team of underwriters, loss control specialists, and dedicated claims professionals who study a business from tip to tail to best understand and address issues before they become claims. This is an underserved market in Canada, and we have created a team that has earned the right to play, and be competitive in this space."

GCS brings together five business operations within Aviva Canada: Corporate Risk, Programs, Specialty Risk, Surety, and Equipment Breakdown. The GCS team supports a range of sectors, including real estate and construction, manufacturing and industrial, technology and telecommunication, food and beverage, health and public sector, distribution and wholesale, and retail.

Prevention-first approach

Aviva describes GCS as a “prevention-first approach to risk protection that leverages the latest technology to identify issues before they become claims, and further streamlines the process of resolving them.”

The insurer gives the example of the ride sharing service Lyft Canada. Aviva's GCS division worked with Lyft to improve coverage and claims experience. “Today, all drivers are covered under a single, broad umbrella of insurance coverage, which removes the burden of writing and monitoring tens of thousands of individual policies. GCS is leveraging innovation within the process automation space, and Lyft is our first commercial client to benefit from that initiative. ”