Manulife released its 2017 Corporate Citizenship Report and Public Accountability Statement May 8. The annual report details how Manulife and John Hancock support the economic, environmental and social wellbeing of customers, employees and communities.

Claims paid

Among the report highlights, Manulife says it returned $26.7 billion to its customers in claims, cash surrender values, annuity payments and other benefits.

The report also underlines that Manulife made $8.2 billion in loans to businesses to help support their growth and development. It also issued a green bond, the first by a life insurer.

Charity work

Manulife also highlighted that its employees and agents volunteered 80,000 hours with their local charities in 2017. In addition, its employees and programs gave $43.7 million to charities and non-profit organizations around the world.

"Manulife takes a holistic view when it comes to creating value for our customers, employees and shareholders," said Roy Gori, President & Chief Executive Officer, Manulife. "As we focus on accelerating growth, serving our customers and building a high-performing culture, we are committed to making the investments necessary and acting with integrity, determination and perseverance to make lives better."