Manulife and Vitech announced Feb. 8 that Manulife Canada has licensed Vitech's V3 software as a new insurance administration solution for its Canadian group benefits business.
V3, as licensed by Manulife, “is a complete quote to claim solution” supporting group and individual insurance products including health, dental, life, disability, vision and other similar offerings, explains a joint statement issued by the companies. “The solution will be leveraged across Manulife's Group Benefits business in a phased multi-year roadmap with Vitech as both software provider and system integrator,” said the companies.
Customer engagement and transparency
"Vitech and V3 will support our focus on providing customers and distribution partners with a seamless, fast and accurate customer experience," said Michael Doughty, President and Chief Executive Officer, Manulife Canada. "This is critically important in an industry where customer engagement and transparency are more of a priority than ever."