Residents of Newfoundland and Labrador who are pulled over by police during a traffic stop can now pull out their digital wallets and access proof of their insurance electronically.
The Superintendent of Insurance of Newfoundland and Labrador has approved the use of Electronic Proof of Automobile Insurance (EPAI), or eSlips, for drivers in the province. Approval in Newfoundland and Labrador follows the lead of Nova Scotia, which approved eSlips in January 2018.
In preparation of this long-anticipated announcement from the regulator, the Centre for Study of Insurance Operations – or CSIO as it is better known – worked with members to launch a customer solution in February 2018. The “My Proof of Insurance solution” – available to CSIO members at no additional cost – was created in response to an evolving customer demand for a more seamless, digital experience with their insurance providers.
Broker adoption strong
Since the launch of the “My Proof of Insurance” solution last year, broker adoption has been strong and continues to grow significantly across Canada, with Nova Scotia brokers leading the way at 86%, and Newfoundland and Labrador brokers following at 58%, says CSIO. Most major broker management systems have also integrated with “My Proof of Insurance” allowing brokers to send customers their eSlips without leaving the system.
“We applaud the Newfoundland and Labrador government’s decision to approve the use of eSlips,” says Catherine Smola, president and CEO of CSIO. “Electronic proof of auto insurance is an example of the industry collaborating effectively to provide a solution for a consumer pain point. We are continuing to work with stakeholders across Canada and expect regulatory approval in other provinces to follow.”