Novus Health and iA Financial Group have joined forces to help the insurer’s group plan members better understand their health, pursue wellness and make informed decisions via an interactive platform.

Many Canadians find it overwhelming to navigate the country’s complex health care systems and understand their options. When they search online for answers to health questions, Canadians report trouble finding reliable, relevant information. All this can make the search for health information a frustrating, time-consuming process that leaves many simply wanting to speak to someone, say the companies.

Clients to receive personalized access

Novus Health is now providing iA Financial’s group insurance clients with personalized access to discuss their questions by phone with health information specialists, along with 24/7 access to online and mobile platforms with relevant and curated health information and resources.

One of the tools is a program called Stay Healthy at Work, which targets the common sources of workplace absence. The program gives members the ability to connect to a health coach (trained registered nurses and other physical and mental health professionals) who can help them manage their health issue before it becomes severe.

The companies say the program’s proactive intervention makes it a cost-effective alternative to traditional employee assistance programs for organizations that want to minimize disability and absenteeism, reduce costs and provide holistic support services to their employees.