Manulife has released a public accountability statement for 2016. The statement looks at the ways Manulife and John Hancock support the economic, environmental, and social well-being of consumers, employees, and communities.
The statement, presented May 11, says that in 2016 Manulife paid out $25.9 billion to customers in insurance claims, cash surrender values, annuity payments, and other benefits. It also loaned businesses $9.3 billion.
$39.3 million to charities worldwide
In addition, employees and agents collectively volunteered 107,000 hours at local charities, and contributed $39.3 million to charities and non-profit organizations globally.
In terms of environmental impact, Manulife notes that it has “reduced the intensity of the greenhouse gas emissions in our real estate portfolio by 24 per cent since 2012".